Pre-visit there is the
proud moment of being among those who have gotten through to the receptionists and
the prouder moment of battling them in order to secure a good appointment time.
Upon entry there are the sanitation
stations and the pamphlets on prostates, smoking cessation, and menopause. The nurses and the curious carebear-like
designs on their outfits who look like they are all heading for a sleepover at
someone’s house after work. The feeling
of having your diagnosis flash up on the ticker tape as you enter the waiting
room. Then there is your file and your curiosity over what
mysterious things have been written therein.
Doctors. I have a good one, but she is on maternity
leave, so I have been rotating through all the other doctors in her
clinic. It has kind of felt like speed
dating but as a patient given the number of visits I’ve had lately. In fact I’m quite sure that I’ve come close
to being labeled as one of those frequent flyer patients. I imagine all the staff at the clinic rolling
their eyes back into their heads as they see me slither in – again. The poor doctors are trying to fix me but
here I am again slumped in the chair before them.
But first, there is
checking in with reception. The
receptionists at the clinic I go to are shielded behind inch thick,
prison-like, plate glass, with a small hole to talk into, that seals them off
as if we are either going to rob them of all their health records or are
carriers of the eboli virus. Despite being
behind a glass wall they speak in hushed voices, not to mention that both of
them have unusually low affect, so that it is impossible to hear unless you
press your ear up to the small hole in the glass. As you do so you wonder what gaping wound the
guy ahead of you had on the side of his head as he pressed up to try and hear. The ladies seem like they’ve been given the
diagnosis of being terminally strapped to their workstations. Letting them know that I am there seems like
the most uninteresting thing they have ever heard. Sometimes I wonder if perhaps they are deeply
empathetic people who out of the necessity of self preservation have developed
a powerful defense against ever getting close to a patient again. At a certain point they’ve had to say that they
just can’t afford to care anymore.
Then, you head
to the waiting room where you give the audience the once-over looking for
anyone you might know and sniffing out the miserable cases and the children
being treated for ADD. You find a seat
that isn’t right next to anyone and watch as an out of control kid crawls under
the seat of an elderly man and begins to play with the tube of his mobile
breathing machine. All the while the
boy’s mother in a flurry of texts is 100% engaged with her phone. As I settle in I do a dress rehearsal in my
head of the impending encounter with whomever I am about to see next as if
they’re gonna need a good convincing.
The waits can be long or
short but we are all waiting for that moment when we are called off the bench
and being put into the game. The nurse
pokes her head out. Each of us gets a
hit of adrenaline. You hear your name
which parts the waters amongst the sea of fellow sufferers and you rise
revealing your chosenness. Generally
speaking I think most of us are decent people and we are genuinely happy for
the guy who gets to go next. Then
there’s the odd time I’ve come, and I get a twinge of guilt, because I have
only been seated for a short time compared with the lady next to me with 5
screaming kids hanging off her and yet my name gets called first. Not to worry, if it’s the other way around I’ll
be the first to flip through a catalogue of ‘unfairness’ in my mind searching for
creative and subtle forms of self pity.
But then once I’m in the
little room I clench up as I endure the interminable wait. There you sit: rehearsing and defending your
symptoms, going over your own findings on the internet, remembering the
suggestions from the pharmacist, maybe you’ve written a few things down, and
hoping above all things that this time…you will find the answer to your
suffering. I assess how badly I feel on
a scale of 1-10, determine how to accurately present my symptoms, any embellishment would only happen if the doctor seems to be drifting
off into a stupor or reaching for her prescription pad before I’ve got through
my opening line. It’s kind of feels like
a job interview. But in this case I’m
hoping that by the precise descriptions of my symptoms an accurate diagnosis
and treatment plan will crystallize in my doctor’s mind. It just so happens that in my case it relates
to my sanity. So I would say I often
border on desperation in these moments because if the visit begins to wobble
off course, and go in a direction I know intuitively will be unproductive,
large clouds move in to obscure that energy of that pre visit hope. The last doctor at the end of the visit said,
‘don’t worry we’re gonna get you better’, and at least for that moment it felt
like an avalanche of boulders tumbling off my shoulders.
There’s the odd time when
due to mysterious forces of nature I might begin to feel better just as I’m
seated in the doctor’s little room. Then
I begin to scramble because I figure the doctor is going to sniff me out as a
fraud who is overusing the system. My
own analysis of this phenomenon is that the adrenalin of the doctor/patient
encounter acts as a narcotic that dulls the pain which causes all manner of
second guessing and minimizing of symptoms.
It’s a rookie mistake to get blown off course by the easing of symptoms
at that precise moment.
Still waiting, I hear
nurses and doctors talking outside the office door as butterflies flap through
my GI tract I wonder if he/she is about to enter. Then the sound of the door opening goes off
like someone cocking a shotgun and the doctor enters at a pace significantly
faster than the one I’m on. In those
first 10 seconds all my senses are honed in on this healer. Believe me if their certifications are framed
on the wall I will have already given it a good looking over. I quickly begin to sense what the rapport
will be like, whether they will be helpful, and then yearn for that moment in
which it becomes clear that they are going to listen and allow me to finish my
sentences.
Blasting past me through the
door without eye contact, heading straight for her computer she says, ‘so what
can I do for you?’ Well, for reasons
that pass understanding that question rubs me the wrong way! It shouldn’t.
I’m in a doctor’s office. But it
does. I suppose it makes me feel like
I’ve just driven into a mechanic shop and want the guy to check out a rattling
in the engine. Regardless, that first
line is always the hardest. Sputtering,
very much unlike how I had rehearsed it and with astounding imprecision, I
manage to say, ‘I’m not well’. She
lowers her forehead while looking at me for the first time, eyebrows rise slightly and with eyes struggling to find
patience she nonverbally says, ‘that’s really good Glenn…now use your words
please.’ How I wish it were as simple as
having a sharp stake sticking outta my leg or a jellyfish stuck to my head.
Until my next appt…